Transparency & Customer Service.
At the Ondik Agency, we’re here to help protect what matters, and that means you.
What makes us different from other insurance agents is who, and what we work for.
We’re a brokerage, which means we have a fiduciary responsibility to our customers. That means that we act in the best interest of our policyholders. Because we work with over 80 insurance carriers, you can know we’re not pushing one specific product or carrier, and instead, are always working to get you the best rate, coverage, and service for your insurance needs.
We’ll always be upfront and honest with you about what your options are when it comes to choosing an insurance carrier, and what coverages we believe best suit your concerns. Ultimately, we work for you, and the choice is always yours.
We review your policies once per term, and check in with you to make sure it’s satisfactory to your needs. We’re here to help with bill pay, general questions, and how to handle claims, to always be on your side.
Ultimately, we have more resources than ever to assist you throughout the lifecycle of your policy. Everyone’s needs are different, and we’re here to tailor that customer service experience so that you can always feel comfortable, protected, and respected. Our staff is available Monday through Friday in office and by phone if you’d like to stop by or call in, and via email any other time.